Our policy on booking amounts, cancellations and refunds for construction projects.
Last updated: 2 July 2026
This Refund Policy explains how booking amounts, advances and payments are treated in the event of cancellation. The specific commercial terms of your project are governed by your signed construction agreement, which prevails over this general policy.
The initial booking amount paid to reserve your project slot and commence design and planning is used to cover design, engineering, estimation and administrative work carried out on your behalf. As this work is performed upfront, the booking amount is non-refundable once design work has begun, save as expressly agreed in writing.
If you cancel before any design or site work has started, we will refund the amounts paid after deducting any actual costs already incurred and applicable charges. Refund requests must be made in writing.
Once design, procurement or construction has commenced, refunds are calculated on the value of work completed and costs already incurred (including materials procured, labour engaged and vendor commitments). Any balance, if applicable, will be refunded after reconciliation; conversely, amounts due for completed work beyond payments received will be payable by the client.
Approved refunds are processed to the original payment method within 15–30 working days of final reconciliation. Any applicable taxes are handled as per law.
Email your request with your project details to [email protected] or call +91 98213 91520. Our team will review and respond promptly.
